Pacific Accountable Care: Patient Page

Pacific Accountable Care- The Core of Accountable Care is:

  • Access and Availability to Care 
  • Care Coordination
  • Disease and Chronic Care Management
  • Patient and Caregiver Engagement


PAC is a partnership of healthcare providers who choose to work together in a way to improve the quality, coordination and efficiency of the care they deliver to you, the beneficary. PAC is committed to providing patients with the highest level of quality care that will truly make a difference in your life. Patient engagement is one of the most imporant values of Pacific Accountable Care. Through the care coordination process, we will ensure there is no gap between beneficiaries and their providers. The providers participating in PAC are dedicated to ensuring access to all beneficiaries for their care. Through this access and availability, care coordination can be optimized in an environment that is collaborative with all of our community partners. This effort gives patients the benefit because your doctors are a part of a better coordinated team. 


See for yourself why your doctor's participation in PAC is the future of your good health!



Your doctor is participating in a Medicare Shared Savings Program Accountable Care Organization


What’s an ACO?

  • An ACO is a group of doctors and other health care providers who voluntarily work together with Medicare to give you high quality service and care at the right time in the right setting. Your doctor is participating in Pacific Accountable Care, a Medicare Shared Savings Program ACO.
  • An ACO is not a Medicare Advantage Plan, (like an HMO or PPO), or an insurance plan.
  • ACOs don’t change your Medicare benefits

How will An ACO Help My Doctor Coordinate My Care?

  • Your doctor will have a more complete picture of your health through talking with your other doctors.
  • To help you get better, more coordinated care, Medicare will share certain health information with us about the care you get from your doctors and other health care providers unless you ask Medicare not to share it. Medicare may also share your health information with other ACOs in which your other doctors or health care providers participate.
  • Your doctor may continue to recommend that you see particular doctors for your specific health needs, but it’s always your choice about what doctors you see or hospitals you visit.

What Do I Need to Do ?

  • If you want Medicare to share information about the health care you received with Pacific Accountable Care or with other ACOs in which your other doctors or health care providers participate, there’s nothing more you need to do.
  • If you do not want Medicare to share your health care information, you need to call 1-800 MEDICARE (1-800-633-4227) and tell the representative that your doctor is part of an ACO and you don’t want Medicare to share your health care information. TTY users should call 1-877-486-2048.
  • If you change your mind in the future, you can call 1-800-MEDICARE and tell the representative what you have decided. We can’t communicate with Medicare on your behalf.
  • Even if you decline to share your health care information, Medicare will still use your information for some purposes, like assessing the financial and quality of care performance of the providers participating in ACOs. Also, Medicare may share some of your health care information with ACOs when measuring the quality of care given by health care providers participating in those ACOs.

If you have questions or concerns, call us at 844.544.4054, or we can discuss them next time you’re in our office. At that time, you may request a copy of our Beneficiary Information Notice that offers more information about ACOs and care coordination.

You can also call 1-800-MEDICARE and tell the representative you’re calling to learn more about ACOs, or visit

Pacific Accountable Care Literature:


Our documents are translated into the following languages:

  • English
  • Spanish


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